Find | Search Service

Assist the tenant in finding a property that suits them

ITC | Credit Check

Assist with all the FICA and legal requirements

Info | Viewings | MiddleMan - Third Party-Go-Between

Show the properties to tenants & Assist them with queries & complaints

Fair | Lease Agreement

Assist with the Lease Agreement and fully explain the lease to them – an informed tenant is a compliant tenant

Maintenance | Service Level Agreement

Ensure that required maintenance is attended to and completed duly

Tenant Rights

Ideally, we wish to prevent prejudice from the potential landlord, racism, or discrimination. As well as a lookout for your rights as a tenant too

Search Service - How it works

If we do not have a property in your desired location or property of your liking we can assist with finding you a potential property to rent. We can then liaise with the owner to become the go-between. Depending on the time invested we may waive the fee to "search" and negotiate with a potential landlord for you and only charge the service fee for the service below:

Fair | Transparent | Application Process - Fee

• Tenant Rental Suitability Checking Service
  
  

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• Reviews are important for us, please view our reviews about our application process
  
  

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• Once pre-approved (before signing to rent/On Acceptance to rent)
  
  This sets us apart from unscrupulous agents who may "abuse" this part of the process e.g:
  
  They tell prospective tenants after the fee it's no longer available and then they place the same ad again. That is a potential scam. They need the Mandate to place tenants - and should "not overbook" applications or accept fees of two people - at the same time*
  
  

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  This Fee can differ depending on which advert you clicked/portal*
  
  
• Credit Check: Up to Multiple Bureaus
  • Cost us* R200/We add R50 profit
    
    
• Affordability Check
  • x Time/Labour
    
    
• Employment Check 
  • Still Employed
  • x Time/Labour/How many contact attempts?
    
    
• Bank Statement Screening
  • Salary Record
  • x Time/Labour
    
    
• Previous Land Lord Reference Check
  • x Time/Labour/How many contact attempts?
    
    
• Potential other checks as well e.g. Potential Social Media Sampling
  • How is your character?
  • Are you a rude person or racist, extreme, etc. type of person?
  • x Time/Labour/Short Sample
    
    
• If via - Private Property Advert* Fee: R450
  • Placement cost us this much and we pass it onto you
    
    

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Private Property Leads Pay a Fee of up to R950* - We recommend that you check your own credit score before* starting this process with us, as the "credit check" is not the "only part" of the tenant suitability check

This fee may also cover our time as well as advertising cost, as we usually place our rentals or tenant finding on paid portals as well

1. To self-check for pre-screening/pre-approval:
   
   
2. Simply use a free app like "ClearScore" or for a small fee "Checker's Money Market" Kiosk - Easy & Affordable.
   
   
3. We can let you know of some of the requirements beforehand to avoid or minimize being disqualified

Gumtree Leads Fee - @ Discounted Rates

1. We offer Discounted rates for those who come in via non paid Gumtree ads or other "Free Advert Placements"
   
   
2. If you come in via one of those advertisements then there's ethically no advertising cost for us, to pass onto you
   
   
3. We may be paying gumtree adverts depending on the quality leads we get.  So there may be a cost to pass on too from time to time

NOTE:
We do not let properties stand "idle" for "application fee" taking - That is unethical

Sometimes properties take up to 3 months to fill. This is a trade-off for owners who do not take rental insurance out on tenants. It is better to wait for the right* tenant than risk "drama" or a costly eviction

Fair | Deposit Services

Deposits are kept in an interest-bearing account with interest to the benefit of the tenant. If the property is handed over in the same condition as received & there are no outstanding accounts or damages the deposit will be returned to the tenant

Deposits can be up to two months, however, due to the tough economic times, we try and provide a reduced rate at only - "one & a half months" The tenant has the option to pay a deposit over a two-month period if it is too steep upfront. - Which sets us apart from most other agents

Fair | Renewals

Yes, we charge for renewal

However, what sets us apart is we only charge R250

• If there are any changes that the tenant wants to bring the lease agreement:
  
  
• e.g. any addendums it all goes for R250
  
  
• If the tenant wants to move from one property to another property if it is available on the same property we do charge for the changes to the rental profile R250
  
  

- Which sets us apart from most other agents

The Mandate

When a landlord hands over the property's management to an estate agent to run for them - That is why we have the Fidelity Fund Certificate to earn the commission as that entitles us to earn it

When the landlord wants us to market the property - we must - take a mandate* and the mandate is in place as an agreement between the landlord and estate agency or rental agent that they will do everything on behalf of the landlord - as the landlord potentially does not have the software or the expertise to check out the tenant properly

• Thus the tenant who thinks that they can go behind the back
  
  
• To deal with the landlord is a breach and highly unethical

We have an agreement therefore we take a mandate for the rental property or the sales as that is the agreement between the agent and the landlord to say that we have a right to work on the property and they give us permission to do so

As well as use this as proof for the tenant to show we have an actual property under our management - which sets us apart from unscrupulous agents

For Damages & Deposit Deductions

Before the tenant moves in, we do the inspection. The inspection consists out of a screening form that we mark with the tenant as well as take pictures as proof, of the entire property, everything that goes with that form. We provide a signed copy for the tenant as proof as well as for the landlord

• Inspection
  6 months thereafter we come and check if everything in the property is still the same
  
  
• Outcome
  When a tenant moves out and denies that they broke anything we refer back to the form. Move-in & out inspections are of utmost importance and for that reason, there may be deductions from the deposit or other contract breaches. Some things are for* the landlord's expense and some things are for the tenant's

*If there is a disagreement there are correct channels to follow to lodge a complaint or appeal if needed

- We will try our best for a fair outcome with the deposit for both parties

Increase On Rent - Interest On Rental

This is based on how well the tenant pays, how regular, how well they look after the property

• That is why we do house inspections, and based on that we would be able to ascertain whether the tenant is abled and worthwhile to keep and that it won't cost the landlord a whole lot of money in repairs or damages (Not looking after the property) good housekeeping

So based on how well the tenant performs we will either make the decision that we rather give notice on renewal or if it is a good tenant and the tenant pays very well - we will then discuss with the tenant

It is not 10% interest

Because the cost of living is not 10%

• So it is all up to the quality of individual tenants as to what the increase will be

We will be the go-between the tenant and the landlord. To negotiate a good rental that is affordable according to the tenant's salary and then of course to the cost of living to the landlord

Whether there was an increase in the rates, municipality accounts, and most of these accounts such as electricity and water is either pre-paid or if there has been an increase

Then we can negotiate that the rental remains the same but the:

• e.g water or new municipality rates apply
  
  
• So that's how we would gauge as to increases and that sets us apart from unscrupulous agents

Application to have your Property Managed.

Assistance with finding a residential rental property.